What We Collect and Why We Collect It
When you create an account we collect your name, email address, phone number and any payment-method identifiers you connect — for example, the mobile number tied to your JazzCash or Easypaisa wallet, or the account reference used for a Raast transfer. This data lets us process
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your deposits, verify your identity and send you account-related messages. We also log device type, browser data and session activity to keep your account secure and to spot any unusual access. None of this data is sold or handed to marketing networks. We share it only
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with payment processors necessary to complete your transactions and with fraud-prevention services where required. Where local law in Pakistan applies, we follow the obligations it sets out — availability of certain features depends on your eligible region and local law. You can request a copy of
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everything we hold on your account by writing to our support address. Retention periods vary by data type: basic account records are kept while your account is active, and payment logs are held for the period required under applicable rules.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.